GUIDE AI Fact or Fiction: 10 Questions to Ask MDR Providers About AI Capabilities
Organizations comparing MDR providers often struggle to determine which vendors have AI that is fully operational versus still under development. This eBook, "AI Fact or Fiction: 10 Questions to Ask MDR Providers About AI Capabilities," clarifies these differences by outlining the factors that define a truly production-ready AI system — including real-world operational maturity, how AI supports detection and investigation quality, its role in reducing time-to-resolution, and the importance of transparent roadmaps and human oversight. Download the eBook to help guide smarter decision-making, and contact GingerSec for help assessing your MDR options.
Is Your AI System Fully Operational?
It's important to know if the MDR provider's AI is production-ready or still under development. Many vendors may present their AI as mature while it is actually in beta. Look for evidence of real-world application and measurable outcomes, as well as insights into how the AI is currently being utilized in threat detection, investigation, and response.
What Autonomy Does Your AI Have?
Understanding the autonomy of the AI is crucial for effective incident response. Providers should clearly document the specific actions the AI can perform independently, such as endpoint isolation or file quarantine, and outline the role-based approval workflows for high-impact decisions. This ensures that human oversight is maintained, especially for actions that could affect business continuity.
How Do You Ensure AI Decision Transparency?
A mature MDR provider should provide detailed reasoning behind each AI-driven action, avoiding 'black-box' operations. This includes maintaining an evidence trail that explains what actions were taken, why they were taken, and the context behind those decisions. Daily operational summaries and exportable evidence packages can further support compliance and internal reporting needs.
GUIDE AI Fact or Fiction: 10 Questions to Ask MDR Providers About AI Capabilities
published by GingerSec
GingerSec, LLC was founded with a passion for helping others stay secure in the digital world. We continuously strive to ensure our clients are as secure as they possibly can be, protecting their digital life. Because of this passion, our IT consulting to focus on providing you with security and operational function.
Because knowledge is power, we a full line of certification preparation courses and user awareness training. If you are an industry professional, allow us to help prepare you for the next certification exam. If you need security awareness training for your staff, you have you covered there as well.
GingerSec is also a reseller for your technology needs. We have the resources to provide you technology needs, whether at a personal use or enterprise-level we have the sources to help you. We have access to some of the more popular computer manufactures Dell, HP, and Lenovo.
#GingerSec
Sign in with LinkedIn